Returns & Exchanges
At Access Denied, we stand by the quality of our gear and offer a 30-day window for returns or exchanges on all items in original condition. If your purchase doesn't meet your expectations, our streamlined process ensures a quick resolution.
Initiate Request
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Prepare Package
Securely pack your items in their original packaging, ensuring all tags are attached and the product is in unworn condition.
Ship Item
Affix the prepaid shipping label provided via email to your package and drop it off at any authorized carrier location.
Receive Refund
Once our warehouse inspects the return, your refund or exchange will be processed within 5-7 business days to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing